Privacy Policy

Last Updated: 12/16/2025

Bounce N Beyond Rentals LLC is committed to protecting your personal data and handling it in compliance with the EU General Data Protection Regulation (GDPR), the Data Protection Act 1998, and all other applicable data protection laws.

Bounce N Beyond Rentals LLC is responsible for the collection, storage, and protection of customer data. The company owner serves as the Data Protection Officer (DPO) and is responsible for ensuring that all personal data is handled properly, securely, and in accordance with applicable regulations.

If you have any questions about this Privacy Policy or how your personal data is used, you may contact us at any time. Our contact details are: Bounce N Beyond Rentals LLC, email info@bouncenbeyondrentals.com, phone 434-409-7044. We proudly serve Albemarle County and surrounding counties.

We collect and process customer data only when it is necessary to operate our business. This includes processing bookings and payments, delivering inflatable rentals, party equipment, and related services, meeting tax, accounting, and insurance requirements, and communicating important event details. We may also use your information for marketing purposes, but only if you have explicitly opted in. We do not collect or store personal data for any other purposes.

The personal data we collect may include your name, phone number, email address, event address, payment and billing information, and booking details.

Customer data is stored for a period of four to five years in order to comply with tax and insurance requirements. After this period, your data may be deleted upon request unless we are legally required to retain it for a longer period.

Access to customer data is strictly limited. The company owner and authorized staff members may access data only when necessary for business operations. Our website hosting, booking, and email service providers may also store a copy of your data as part of providing their services. For example, this may include our website provider, email provider, or their supporting service partners. If you contact us through social media platforms, those platforms may retain copies of your communications. We do not sell or provide customer data to third parties for marketing purposes.

We may share customer data only when legally required to do so, such as with insurance companies in the event of an accident or claim, or with tax authorities during audits or compliance checks. We do not share customer data with third parties for marketing or unrelated purposes.

You have the right to know what personal data we store about you. You may contact us at any time to request access to your information, and we will provide details of the data we have on file.

You may also request that your personal data be deleted by contacting us. Please note that certain information cannot be deleted if it is required for tax, insurance, or legal compliance.

You can manage your marketing preferences at any time. You may opt in or opt out of marketing communications by emailing or calling us, or by clicking the unsubscribe link included in any marketing email you receive from us.

Our website may use cookies to process online bookings and improve website functionality. We may also use third-party services such as Google Analytics or social media integrations, which operate under their own cookie and privacy policies.

If you believe that your personal data has been misused, you have the right to file a complaint with your local data protection authority. In the United Kingdom, this is the Information Commissioner’s Office (ICO). In the United States or other countries, you may contact your relevant local data protection authority.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page.